Golden Roots — Support

Contact us

Email [CONTACT EMAIL]. We aim to reply within [N] working days. Please include your device model and what happened.

Common questions

Does Golden Roots need an internet connection?

No. Once installed, the whole game plays offline.

Where is my progress saved?

On your device. The game saves automatically after every level and screen change. If you uninstall the app or use Settings → Reset progress, your progress is removed. This version cannot move progress between devices.

How do I turn off sound, music or vibration?

Open Settings (the gear on the Home screen). Music, sound effects and vibration each have their own switch.

I ran out of lives. What now?

Lives refill over time on their own. You can also refill them with cowries you earn by playing.

Is the history in the game real?

The kingdom and its people are fictional, but the Root Memories draw on real Akan history, craft and trade, and the Journal explains each Adinkra symbol's meaning. If you spot something we got wrong, please tell us at [CONTACT EMAIL]. We care about getting it right.

Privacy

See our privacy policy: our privacy policy.